At Aaram For You, we are committed to ensuring your complete satisfaction with our products. If for any reason you are not entirely satisfied with your purchase, we’re here to help. Please review our Refund and Returns Policy below for detailed information on how to proceed with returns and refunds.
Returns
- Eligibility: To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
- Time Frame: You have 3 calendar days from the date of purchase to return an item.
- Process: To initiate a return, please contact our customer service team at aaramforyou@gmail.com or [+91-9325736977]. Provide your order number, the reason for the return, and any supporting photos if applicable.
- Shipping: Once your return request is approved, we will provide you with a return shipping address. Please send the item back to us using a trackable shipping method. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Refunds
- Inspection: Once we receive your returned item, we will inspect it and notify you of the status of your refund.
- Approval: If your return is approved, we will initiate a refund to your original method of payment. The refund will be processed within a certain number of days, depending on your card issuer’s policies.
- Partial Refunds: In some cases, only partial refunds may be granted (if applicable). For example, items not in their original condition, damaged, or missing parts for reasons not due to our error.
- Refund: The refund will be credited to customer account within 20 working days.
Delivery Policy
Shipping Destinations: We deliver our products worldwide. Please ensure your address is correct and complete to avoid delivery delays.
Processing Time: Orders are processed within 1-3 business days. Once processed, you will receive a confirmation email with your tracking information.
Shipping Time Frame:
- Domestic Shipping: Typically takes 5-7 business days.
- International Shipping: Generally takes 7-21 business days, depending on your location and customs procedures.
Shipping Costs:
- Domestic Shipping: Calculated at checkout based on the weight and destination of your order.
- International Shipping: Calculated at checkout based on the weight and destination of your order. Customers are responsible for any customs duties or taxes that may apply.
Tracking Your Order: Once your order has been shipped, you will receive a tracking number via email. You can track your order using this number on the carrier’s website.
Delivery Issues:
- Lost or Stolen Packages: If your tracking information shows that your package was delivered but you haven’t received it, please contact our customer service team ataaramforyou@gmail.comor [+91-9325736977]. We will assist you in filing a claim with the shipping carrier.
- Incorrect Address: If you provided an incorrect address, please contact us immediately. We can update the address if the order hasn’t been shipped yet. We are not responsible for packages delivered to an incorrect address provided by the customer.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange an item for the same product, please contact us at [Your Email] or [Your Phone Number] with your order number and details about the product defect or damage.
Non-Returnable Items
Certain types of items cannot be returned. These include:
- Opened or used sanitary pads
- Gift cards
- Sale items (only regular-priced items may be refunded)
Late or Missing Refunds
If you haven’t received a refund yet:
- Check your bank account: Sometimes it takes a few days for the refund to be officially posted.
- Contact your credit card company: It may take some time before your refund is officially posted.
- Contact your bank: There is often some processing time before a refund is posted. If you’ve done all of this and still have not received your refund, please contact us at [Your Email].
Contact Us
If you have any questions about our Refund and Returns Policy, please contact us:
Aaram Sanitary Pads
Sonil Selfcare,
Nath Baba Mandir Marg, Dhangarpura, Jalna, Maharashtra 431203
Email: aaramforyou@gmail.com
Phone: +91-9325736977